{"id":2223,"date":"2025-02-18T15:32:41","date_gmt":"2025-02-18T07:32:41","guid":{"rendered":"https:\/\/www.chuxin-smt.com\/?p=2223"},"modified":"2025-08-02T10:22:08","modified_gmt":"2025-08-02T02:22:08","slug":"sm-after-sales-team-adheres-to-the-principle-of-attentive-service-customer-first","status":"publish","type":"post","link":"https:\/\/www.chuxin-smt.com\/de\/sm-after-sales-team-adheres-to-the-principle-of-attentive-service-customer-first\/","title":{"rendered":"Das S&amp;M-Kundendienstteam h\u00e4lt sich an das Prinzip \"Aufmerksamer Service, Kunde zuerst\"."},"content":{"rendered":"<picture><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-2227 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739860288-%E5%A4%A9%E5%9C%B0%E4%BC%9F%E4%B8%9A.png\" sizes=\"(max-width: 1020px) 100vw, 1020px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739860288-\u5929\u5730\u4f1f\u4e1a.png 635w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739860288-\u5929\u5730\u4f1f\u4e1a-300x191.png 300w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d - S&amp;M Co.Ltd\" width=\"1020\" height=\"650\" \/><\/picture>\n<p>Client Introduction<\/p>\n<p>Tiandi Weiye Technology Co., Ltd. was founded in 1994 and is a global provider of intelligent security solutions. With \u201cbuilder\u201d as its core value, the company is committed to serving artificial intelligence, blockchain, cloud computing, big data, information technology, and other technologies in various fields. With large laser models as the technical foundation, relying on technological innovation and precision quality, it provides the world with intelligent, efficient, and safe security applications.<\/p>\n<p>About Equipment<\/p>\n<picture><source srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-scaled.jpg.webp 2560w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-300x200.jpg.webp 300w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-1024x683.jpg.webp 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-768x512.jpg.webp 768w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-1536x1024.jpg.webp 1536w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-2048x1365.jpg.webp 2048w\" type=\"image\/webp\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><img decoding=\"async\" class=\"size-full wp-image-2228 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d1 - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-%E5%9B%9E%E6%B5%81%E7%84%8A-scaled.jpg\" sizes=\"(max-width: 2560px) 100vw, 2560px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-scaled.jpg 2560w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-300x200.jpg 300w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-1024x683.jpg 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-768x512.jpg 768w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-1536x1024.jpg 1536w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-2048x1365.jpg 2048w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d1 - S&amp;M Co.Ltd\" width=\"2560\" height=\"1707\" \/><\/picture>\n<p>S&amp;M Equipment Features<\/p>\n<ul>\n<li>Windows 10-Betriebssystem, kann die freie Umschaltung der Bedienoberfl\u00e4che in Chinesisch und Englisch realisieren.<\/li>\n<li>\u00a0Siemens PLC+PID-Regelung mit geschlossenem Regelkreis f\u00fcr eine hochpr\u00e4zise Temperaturregelung und wiederholbare Profile.<\/li>\n<li>Modularer Aufbau, bequeme und schnelle Wartung, Reduzierung der Wartungszeit und -kosten.<\/li>\n<li>Die Schienenoberfl\u00e4che wird mit einem H\u00e4rteverfahren behandelt, um sie stabiler zu machen.<\/li>\n<li>Ton- und Lichtalarm- und Informationsaufforderungsfunktion bei verschiedenen Fehlern, einschlie\u00dflich Temperaturabweichung, Geschwindigkeitsabweichung, Festhalteplatte und Fallplatte, Windfehler, Fehlbedienung usw.<\/li>\n<li>Das neue Gasmanagementsystem kann die Effizienz des Hei\u00dfgasaustauschs im Ofen erh\u00f6hen, um eine bessere thermische Kompensation und thermische Effizienz zu erreichen und die Anforderungen verschiedener bleifreier L\u00f6tprozesse zu erf\u00fcllen.<\/li>\n<\/ul>\n<picture><source srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371.jpg.webp 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-300x225.jpg.webp 300w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-1024x768.jpg.webp 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-768x576.jpg.webp 768w\" type=\"image\/webp\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><img decoding=\"async\" class=\"size-full wp-image-2224 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d2 - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-%E5%A4%A9%E6%B4%A5%E5%AE%A2%E6%88%B71.jpg\" sizes=\"(max-width: 1440px) 100vw, 1440px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371.jpg 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-300x225.jpg 300w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-1024x768.jpg 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-768x576.jpg 768w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d2 - S&amp;M Co.Ltd\" width=\"1440\" height=\"1080\" \/><\/picture>\n<p>Customer workshop<\/p>\n<p>S&amp;M After Sales Team<\/p>\n<ul class=\"elementor-icon-list-items\">\n<li class=\"elementor-icon-list-item\"><span class=\"elementor-icon-list-text\">Schulung und Integration: Unsere Experten sorgen f\u00fcr eine nahtlose Integration der neuen Anlage in Ihre bestehende Produktionslinie und bieten Ihren Mitarbeitern eine umfassende Schulung an.<\/span><\/li>\n<li class=\"elementor-icon-list-item\"><span class=\"elementor-icon-list-text\">Unser Engagement f\u00fcr Ihren Erfolg geht \u00fcber den Verkauf hinaus. Unser After-Sales-Support sorgt daf\u00fcr, dass Ihre SMT-Linie mit Spitzenleistung l\u00e4uft.<\/span><\/li>\n<li class=\"elementor-icon-list-item\"><span class=\"elementor-icon-list-text\">Programme zur Garantieverl\u00e4ngerung: Regelm\u00e4\u00dfige Wartung ist entscheidend f\u00fcr die Langlebigkeit Ihrer Ger\u00e4te. Wir bieten vorbeugende Wartungsprogramme an, um Ausfallzeiten zu minimieren.<\/span><\/li>\n<\/ul>\n<picture><source srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373.jpg.webp 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-300x225.jpg.webp 300w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-1024x768.jpg.webp 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-768x576.jpg.webp 768w\" type=\"image\/webp\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2225 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d3 - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-%E5%A4%A9%E6%B4%A5%E5%AE%A2%E6%88%B73.jpg\" sizes=\"(max-width: 1440px) 100vw, 1440px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373.jpg 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-300x225.jpg 300w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-1024x768.jpg 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-768x576.jpg 768w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d3 - S&amp;M Co.Ltd\" width=\"1440\" height=\"1080\" \/><\/picture>\n<p>Equipment Installation<\/p>\n<ul>\n<li>Install the computer in the reflow oven, install the rosin inlet and outlet, recycle the filter, and the oil tray, power on with UPS, open the oven box, remove the red fixed track bracket on the track, and confirm whether the track has a flared mouth.<\/li>\n<li>For reflow soldering, it is necessary to confirm that the input voltage is 380V, whether the phase sequence of the customer\u2019s wiring N, R, S, and T is normal, power on the machine for a test, and confirm whether the fan direction and the temperature rise to a constant temperature are normal.<\/li>\n<li>Debug the process according to customer requirements, debug the process curve to achieve the required state, and test 2PCS boards to confirm whether the board passing effect is normal and whether the signal is normal.<\/li>\n<\/ul>\n<picture><source srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375.jpg.webp 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-300x225.jpg.webp 300w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-1024x768.jpg.webp 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-768x576.jpg.webp 768w\" type=\"image\/webp\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2226 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d4 - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-%E5%A4%A9%E6%B4%A5%E5%AE%A2%E6%88%B75.jpg\" sizes=\"(max-width: 1440px) 100vw, 1440px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375.jpg 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-300x225.jpg 300w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-1024x768.jpg 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-768x576.jpg 768w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d4 - S&amp;M Co.Ltd\" width=\"1440\" height=\"1080\" \/><\/picture>\n<p>Our Service Highlights<\/p>\n<ul>\n<li>Perfect Service: Establishing customer satisfaction with our services is the standard concept for testing the quality of our service work.<\/li>\n<li>High-standard service quality: standardized service process, regular skills training, on-site service order signing<br \/>\nimplementation of a customer rating mechanism.<\/li>\n<li>Efficient response speed: Response within 2 hours<br \/>\nOn-site processing is within 12 hours within the province and 24 hours outside the province.<\/li>\n<li>High-level service requirements: 7*24 hours all-weather service.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Client Introduction Tiandi Weiye Technology Co., Ltd. was founded in 1994 and is a global provider of intelligent security solutions. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":2224,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"categories":[1],"tags":[57,79,61],"class_list":["post-2223","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","tag-reflow-oven","tag-sm-reflow-oven","tag-smt-solution"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/posts\/2223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/comments?post=2223"}],"version-history":[{"count":0,"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/posts\/2223\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/media\/2224"}],"wp:attachment":[{"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/media?parent=2223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/categories?post=2223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/de\/wp-json\/wp\/v2\/tags?post=2223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}