{"id":2223,"date":"2025-02-18T15:32:41","date_gmt":"2025-02-18T07:32:41","guid":{"rendered":"https:\/\/www.chuxin-smt.com\/?p=2223"},"modified":"2025-08-02T10:22:08","modified_gmt":"2025-08-02T02:22:08","slug":"sm-after-sales-team-adheres-to-the-principle-of-attentive-service-customer-first","status":"publish","type":"post","link":"https:\/\/www.chuxin-smt.com\/he\/sm-after-sales-team-adheres-to-the-principle-of-attentive-service-customer-first\/","title":{"rendered":"S&#038;M After-Sales Team Adheres to the Principle of &#8220;Attentive Service, Customer First&#8221;"},"content":{"rendered":"<picture><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-2227 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739860288-%E5%A4%A9%E5%9C%B0%E4%BC%9F%E4%B8%9A.png\" sizes=\"(max-width: 1020px) 100vw, 1020px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739860288-\u5929\u5730\u4f1f\u4e1a.png 635w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739860288-\u5929\u5730\u4f1f\u4e1a-300x191.png 300w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d - S&amp;M Co.Ltd\" width=\"1020\" height=\"650\" \/><\/picture>\n<p>Client Introduction<\/p>\n<p>Tiandi Weiye Technology Co., Ltd. was founded in 1994 and is a global provider of intelligent security solutions. With \u201cbuilder\u201d as its core value, the company is committed to serving artificial intelligence, blockchain, cloud computing, big data, information technology, and other technologies in various fields. With large laser models as the technical foundation, relying on technological innovation and precision quality, it provides the world with intelligent, efficient, and safe security applications.<\/p>\n<p>About Equipment<\/p>\n<picture><source srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-scaled.jpg.webp 2560w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-300x200.jpg.webp 300w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-1024x683.jpg.webp 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-768x512.jpg.webp 768w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-1536x1024.jpg.webp 1536w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-2048x1365.jpg.webp 2048w\" type=\"image\/webp\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><img decoding=\"async\" class=\"size-full wp-image-2228 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d1 - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-%E5%9B%9E%E6%B5%81%E7%84%8A-scaled.jpg\" sizes=\"(max-width: 2560px) 100vw, 2560px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-scaled.jpg 2560w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-300x200.jpg 300w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-1024x683.jpg 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-768x512.jpg 768w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-1536x1024.jpg 1536w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739861161-\u56de\u6d41\u710a-2048x1365.jpg 2048w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d1 - S&amp;M Co.Ltd\" width=\"2560\" height=\"1707\" \/><\/picture>\n<p>S&amp;M Equipment Features<\/p>\n<ul>\n<li>Windows 10 operating system, can realize the free switching of the operation interface in Chinese and English.<\/li>\n<li>\u00a0Siemens PLC+PID closed-loop control to achieve highly precise temperature control and repeatable profiles.<\/li>\n<li>\u05ea\u05db\u05e0\u05d5\u05df \u05de\u05d5\u05d3\u05d5\u05dc\u05e8\u05d9, \u05ea\u05d7\u05d6\u05d5\u05e7\u05d4 \u05e0\u05d5\u05d7\u05d4 \u05d5\u05de\u05d4\u05d9\u05e8\u05d4, \u05d4\u05e4\u05d7\u05ea\u05ea \u05d6\u05de\u05df \u05d4\u05ea\u05d7\u05d6\u05d5\u05e7\u05d4 \u05d5\u05d4\u05e2\u05dc\u05d5\u05d9\u05d5\u05ea.<\/li>\n<li>The rail surface is treated with a hardening process to make it more stable.<\/li>\n<li>Sound and light alarm and information prompt function with various faults, including temperature deviation, speed deviation, detention board and drop board, wind fault, error operation, etc.<\/li>\n<li>\u05de\u05e2\u05e8\u05db\u05ea \u05e0\u05d9\u05d4\u05d5\u05dc \u05d4\u05d2\u05d6 \u05d4\u05d7\u05d3\u05e9\u05d4 \u05d9\u05db\u05d5\u05dc\u05d4 \u05dc\u05d4\u05d2\u05d1\u05d9\u05e8 \u05d0\u05ea \u05d9\u05e2\u05d9\u05dc\u05d5\u05ea \u05d7\u05d9\u05dc\u05d5\u05e4\u05d9 \u05d4\u05d2\u05d6 \u05d4\u05d7\u05dd \u05d1\u05ea\u05e0\u05d5\u05e8, \u05db\u05d3\u05d9 \u05dc\u05d4\u05e9\u05d9\u05d2 \u05e4\u05d9\u05e6\u05d5\u05d9 \u05ea\u05e8\u05de\u05d9 \u05d5\u05d9\u05e2\u05d9\u05dc\u05d5\u05ea \u05ea\u05e8\u05de\u05d9\u05ea \u05d8\u05d5\u05d1\u05d9\u05dd \u05d9\u05d5\u05ea\u05e8, \u05d5\u05dc\u05e2\u05de\u05d5\u05d3 \u05d1\u05de\u05dc\u05d5\u05d0 \u05d4\u05d3\u05e8\u05d9\u05e9\u05d5\u05ea \u05e9\u05dc \u05ea\u05d4\u05dc\u05d9\u05db\u05d9 \u05d4\u05dc\u05d7\u05de\u05d4 \u05dc\u05dc\u05d0 \u05e2\u05d5\u05e4\u05e8\u05ea \u05e9\u05d5\u05e0\u05d9\u05dd.<\/li>\n<\/ul>\n<picture><source srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371.jpg.webp 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-300x225.jpg.webp 300w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-1024x768.jpg.webp 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-768x576.jpg.webp 768w\" type=\"image\/webp\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><img decoding=\"async\" class=\"size-full wp-image-2224 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d2 - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-%E5%A4%A9%E6%B4%A5%E5%AE%A2%E6%88%B71.jpg\" sizes=\"(max-width: 1440px) 100vw, 1440px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371.jpg 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-300x225.jpg 300w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-1024x768.jpg 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772404-\u5929\u6d25\u5ba2\u62371-768x576.jpg 768w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d2 - S&amp;M Co.Ltd\" width=\"1440\" height=\"1080\" \/><\/picture>\n<p>Customer workshop<\/p>\n<p>S&amp;M After Sales Team<\/p>\n<ul class=\"elementor-icon-list-items\">\n<li class=\"elementor-icon-list-item\"><span class=\"elementor-icon-list-text\">Training and Integration: Our experts ensure seamless integration of the new equipment into your existing production line and provide comprehensive training to your staff.<\/span><\/li>\n<li class=\"elementor-icon-list-item\"><span class=\"elementor-icon-list-text\">Our commitment to your success extends beyond the sale. Our after-sales support is designed to keep your SMT line running at peak performance.<\/span><\/li>\n<li class=\"elementor-icon-list-item\"><span class=\"elementor-icon-list-text\">extended warranty Programs: Regular maintenance is crucial for the longevity of your equipment. We offer preventive maintenance programs to minimize downtime.<\/span><\/li>\n<\/ul>\n<picture><source srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373.jpg.webp 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-300x225.jpg.webp 300w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-1024x768.jpg.webp 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-768x576.jpg.webp 768w\" type=\"image\/webp\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2225 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d3 - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-%E5%A4%A9%E6%B4%A5%E5%AE%A2%E6%88%B73.jpg\" sizes=\"(max-width: 1440px) 100vw, 1440px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373.jpg 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-300x225.jpg 300w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-1024x768.jpg 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772524-\u5929\u6d25\u5ba2\u62373-768x576.jpg 768w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d3 - S&amp;M Co.Ltd\" width=\"1440\" height=\"1080\" \/><\/picture>\n<p>Equipment Installation<\/p>\n<ul>\n<li>Install the computer in the reflow oven, install the rosin inlet and outlet, recycle the filter, and the oil tray, power on with UPS, open the oven box, remove the red fixed track bracket on the track, and confirm whether the track has a flared mouth.<\/li>\n<li>For reflow soldering, it is necessary to confirm that the input voltage is 380V, whether the phase sequence of the customer\u2019s wiring N, R, S, and T is normal, power on the machine for a test, and confirm whether the fan direction and the temperature rise to a constant temperature are normal.<\/li>\n<li>Debug the process according to customer requirements, debug the process curve to achieve the required state, and test 2PCS boards to confirm whether the board passing effect is normal and whether the signal is normal.<\/li>\n<\/ul>\n<picture><source srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375.jpg.webp 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-300x225.jpg.webp 300w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-1024x768.jpg.webp 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/webp-express\/webp-images\/doc-root\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-768x576.jpg.webp 768w\" type=\"image\/webp\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2226 aligncenter webpexpress-processed\" title=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d4 - S&amp;M Co.Ltd\" src=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-%E5%A4%A9%E6%B4%A5%E5%AE%A2%E6%88%B75.jpg\" sizes=\"(max-width: 1440px) 100vw, 1440px\" srcset=\"https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375.jpg 1440w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-300x225.jpg 300w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-1024x768.jpg 1024w, https:\/\/www.chuxin-smt.com\/wp-content\/uploads\/2025\/02\/1739772792-\u5929\u6d25\u5ba2\u62375-768x576.jpg 768w\" alt=\"S&amp;M After-Sales Team Adheres to the Principle of \u201cAttentive Service, Customer First\u201d4 - S&amp;M Co.Ltd\" width=\"1440\" height=\"1080\" \/><\/picture>\n<p>Our Service Highlights<\/p>\n<ul>\n<li>Perfect Service: Establishing customer satisfaction with our services is the standard concept for testing the quality of our service work.<\/li>\n<li>High-standard service quality: standardized service process, regular skills training, on-site service order signing<br \/>\nimplementation of a customer rating mechanism.<\/li>\n<li>Efficient response speed: Response within 2 hours<br \/>\nOn-site processing is within 12 hours within the province and 24 hours outside the province.<\/li>\n<li>High-level service requirements: 7*24 hours all-weather service.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Client Introduction Tiandi Weiye Technology Co., Ltd. was founded in 1994 and is a global provider of intelligent security solutions. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":2224,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"categories":[1],"tags":[57,79,61],"class_list":["post-2223","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","tag-reflow-oven","tag-sm-reflow-oven","tag-smt-solution"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/posts\/2223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/comments?post=2223"}],"version-history":[{"count":0,"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/posts\/2223\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/media\/2224"}],"wp:attachment":[{"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/media?parent=2223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/categories?post=2223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chuxin-smt.com\/he\/wp-json\/wp\/v2\/tags?post=2223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}